Terms of sale

1. Introduction
These Terms of Sale govern all sales made on aureya.com by Aureya Lmtd company , . Placing an order implies full acceptance of these terms.

2. Products
Products are described as accurately as possible. Photos are not contractually binding. Offers are valid while stocks last.

3. Prices
Prices are shown in euros, all taxes included (TTC). Shipping costs are indicated before order confirmation. Aureya reserves the right to change prices at any time; products are billed at the price in effect at the time of order.

4. Orders
The sale is final once the order is confirmed and payment received. A confirmation email is sent to the customer.

5. Payment
Payment is made by [card, Apple Pay, PayPal…] via a secure system. The order is processed after payment validation.

6. Delivery
Delivery terms, times and areas are detailed in our Shipping Policy. Delivery times are given as indications from dispatch.

7. Right of withdrawal
In accordance with EU law, the customer has 14 days from receipt to withdraw, without justification. Return shipping costs are borne by [the customer / Aureya]. Refund is issued within 14 days of receiving the returned item. [Withdrawal form + exceptions to be added.]

8. Legal warranties
Products benefit from the legal warranty of conformity and the warranty against hidden defects. [Mandatory legal wording required here — must be completed via Legal France or a lawyer, France requires specific verbatim text.]

9. Personal data
Data handling is described in our Privacy Policy.

10. Intellectual property
All content on aureya.com (brand, texts, visuals) is protected and may not be reproduced without authorization.

11. Customer service
Any complaint: [your email].

12. Consumer mediation
In case of unresolved dispute, the customer may contact a consumer mediator: [ name + contact of a registered mediator required — a paid subscription is mandatory in France] and the EU ODR platform: ec.europa.eu/consumers/odr.

13. Governing law
These terms are governed by French law.